Frequently Asked Questions (FAQs)

  1. Forgot your password, how to reset portal password?

Please contact by sending an email from your registered email id to: pmfops@irctc.co.in



  1. What are reasons for OTP delay issue? Any suggestions?

a. Network coverage issue for Booker

b. SMS not delivered due to network congestion because of auspicious days

c. May be issue at Operator level of network system.

d. Network issue within premises or area.

Suggestions: